Q: What counts as a 'payload'?
A payload is any single incoming piece of unstructured data — one page of a fax, one incoming email with parsing of first page attachments, or the first page of an uploaded file.
Q: What happens if I go over my monthly payload limit?
We will warn at 50%, 80%, and 100%, allow user to buy more credits or upgrade plan.
Q: Can you route data into custom legacy software?
Yes! If your software accepts webhooks, API requests, or email payloads, Make It Go There can target it. For legacy systems without APIs, our Enterprise tier builds custom bridges.
Q: Is my document data secure?
All payloads are encrypted in transit and at rest. We parse the unstructured text to deliver your data, then handle data retention according to your account settings.